RPGShow
Reviews and Complaints
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Verified Reviewer | Chesapeake, VirginiaResolved: Haven't received my wig
Company fixed the issue and I have been provided with product or service ordered.
Preferred solution: Full refund
User's recommendation: Be aware
Terrible service
- Company refuses to respond
- Quality
- You may not get a good product
User's recommendation: Steer clear deceptive practices
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad item
- You may get a good product
- You may not get a good product
Preferred solution: Another wig replacement
I was trying to return or exchange my unit and no one has responded to my email
My wig looks bad after 2 weeks
- Usually good hair
- Contact is difficult
Preferred solution: Why is my wig so dry and fuzzy
Shipping inquiries
Ask for call back about insurance
Preferred solution: Call back
Didn’t not receive package yesterday’s
Exchange wig for darker color
Horrible wigs
- Time for shipment
- Dhl shipping
- Quality
- Customer service
Preferred solution: Price reduction
WORSE COMPANY EVER
- Order processing
- Communication
Preferred solution: Full refund
The quality of my hair
I have my unit and the first time i put heat to it i snelked burned hair. There is definitely synthetic fibers throughout this entire hair unit.
Im very disappointed that i spent 500 on a synthetic wig.
What i dont understand is why you just dont give us what we pay for instead of cheating us consumers. Its very cruel and you're criminals
One bad one
- Time for shipment
- Dhl shipping
- Communication
Preferred solution: Let the company propose a solution
Resolved: Ex Customer of 10 years
Favorable
- Dhl shipping
- Customer service
- Order processing
- Quality
Preferred solution: Full refund
Bad Buy
- Company refuses to respond
Preferred solution: Price reduction
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You failed to properly study hair replacements and the options that are open to you. A proper hair replacement requires that a template beformed of your head and provided to the manufacturers who then use it to assure proper fit and lay of the hair.
They use human hair and the results can be quite impressive when properly manufactured and fit by a professional. It will be furnished longer than your final style ambition and the competent person will properly "cut down" and then style the hair according to your head.
This is not a $500 out of the box procedure ; it can range between $1000 - $5000 (approximately) based upon the quantity of hair and the labor required to obtain that perfect fit. $500 is simply the deposit you'd pay for a truly professional job.
Your response is ridiculous
I have seen no where on their website where they discuss or offer for you to make a template of your head. I don't know who wrote that comment but I haven't seen that on their website