RPGShow Phone Numbers and Emails

Customer Service Number:

  • (718) 313-0726
  • (718) 213-4099

RPGShow Emails:

General Info
wigs@rpgshow.com
Send Message
Is this your business?
PissedConsumer Club

Contact Information

RPGShow Website:

RPGShow Help Center:

Corporate Office Address:

RPGShow, Inc.
5160 Rivergrade Road #I6228
Baldwin Park, California 91706
United States

Other Info (opening hours):

Service Time

Sunday - Friday
GMT(Greenwich mean time): 11:30PM - 8:00AM

PST(Pacific Standard Time): 4:30PM - 1:00AM

MST(Mountain Standard Time): 5:30PM - 2:00AM

CST(Center Standard Time): 6:30PM - 3:00AM

EST(Eastern Standard Time): 8:30PM - 5:00AM

More contact details

RPGShow Customer Service Reviews

3.3 / 5
Average
Christy R Rlk
Quality is Superior
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5.0

I have been a customer since 2020 and I have been satisfied with every single one of my wigs. Excellent quality and great customer service.

The wigs always look good and I receive a lot of compliments on them.

The wigs last for several years and you definitely get your money's worth. The shipping is also fast.

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Valentina V Hxr
Very satisfied customer
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4.7

I absolutely love RPG wigs, I started buying from them 2 years ago and I never stopped since then. I have tried at least 10 different wigs and all of them are great quality.

I love the all kind of different styles and colors you can choose categories by the style,color or hair type.

I definitely like that they have great discounts all the time, especially for loyal customers.Delivery is very fast and their customer service is responsive and helpful. My recommendation!!

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Valerie R Lxv
Laces are undefeated!
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4.3

I cannot speak for anyone else, but as for my experience with this company, it's been great! The customer service is top-notch, and they'll even check in after your order placed to verify specific accommodations.

Special shoutouts to their customer service rep Ada, who always does her best to contact me to provide quality service (even when I don't get a chance to e-mail back). Special attention like that matters to me because they actually care about their consumer! .

The quality of the laces are undefeated and its minimal customization on my end. Just cut, style a bit and go!
I gave them 4 stars only because of their long delivery time.thank goodness I already have a few other units from them that I keep in rotation!
Feel free to see more on my IG: @vee.worldwide
Sincerely,
A VIP member

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Guest-5135270
Best Hair Company
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5.0

I've ordered several wigs from RPG and I can honestly say that I'm always happy with their hair quality and customer service. You definitely get what you pay for.

This time around I ordered a headband wig which fit my head like a glove(sent them my measurements) and they did not disappoint.

The hair quality is great, I sleep in it and have minimal shedding, no matting so far. This is definitely my go to hair company:)

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Summary of RPGShow Customer Service Calls

99 TOTAL
CALLS
01:06 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call RPGShow?

Request for Information Question:

  • “To check the status of my wig”
  • “Need to talk to too them”
  • “Order confirmation”

Shipping and Delivery Question:

  • “Wig has not arrived”
  • “Placed order - did not receive”
  • “Haven't received my wig”

Return/ Replace Question:

  • “Returns”
  • “I was trying to return or exchange my unit and no one has responded to my email”
  • “Return”

Product/ Service Question:

  • “Buying a wig”
  • “Oh, I was calling because there was an error to my order. But they reached out to me and has helped me every step of the way. This is an awesome company, I look forward to working with them and wearing their wigs.”
  • “Insurance”

Refund Question:

  • “Refund or exchange”

Payments and Charges Question:

  • “Charged 4 times with no confirmation number”

Staff Question:

  • “Customer service”

Cards Question:

  • “Card”

Website/ Application Question:

  • “I cant order online with card”

Activation/ Cancellation Question:

  • “Cancel a purchase”

Other Question:

  • “Order update”
  • “Wrong color wig”
  • “Full lace wigs”

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